Norton's Tech Support : Norton Tech Support
Norton's Disable Info: Disable Info
Situation :
You have Norton Internet Security (NIS) or Norton Personal Firewall (NPF) installed and want to know how to enable or disable the application.
Solution :
Symantec recommends enabling or disabling NIS or NPF through the main User Interface (UI). If you are using NIS, you must have Supervisor rights to enable or disable the application. If the Enable or Disable button is greyed out, you are not logged in to NIS under a Supervisor account.
To Enable or disable NIS or NPF :
- Open NIS or NPF by double-clicking the icon on your desktop.
- Click Internet Status.
- Click Current Status.
- To disable NIS or NPF, click the Disable button. To enable NIS or NPF, click the Enable button.
NOTE : If you are running NIS or NPF on Windows NT, 2000, or XP, attempting to disable NIS or NPF through the Windows Task Manager or Services UI is not recommended. Disabling NIS/NPF through the Services Manager will not allow you to enable the application through the main NIS/NPF UI. If NIS/NPF is disabled through the Services Manager, the computer must be restarted to correctly enable the application.
To log on to the Supervisor account : (NIS only)
- Open NIS.
- Click Parental Control and then Accounts. You see the Accounts window.
- Click Logoff.
- Click Yes at the prompt "Are you sure you want to log off?"
- Click Logon. You see the "Log On" dialog box.
- Choose Supervisor in the Account Name box.
- Type the password for the Supervisor account and click OK.
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